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Proud to be different;
We aim to plant one tree for every service contract we obtain.
About Canterbury Lifts
At Canterbury Lifts, our team of dedicated engineers and office staff set out to create a different kind of lift company — one built on time, pride, and honesty in every job. Specialising in platform lift installation, lift maintenance, and lift repairs, we bring expertise from domestic, commercial, and high-end establishments, ensuring exceptional service and competitive pricing across Kent.
With decades of combined experience in the lift industry, we’ve earned a strong reputation across Kent and the South East for finding solutions where others cannot. Many of our customers describe us as their go-to lift engineers and recommend us as a trusted platform lift specialist in the region.
We have built strong relationships with local hydraulic, motor, electrical, and manufacturing companies, enabling us to source parts and solve issues that other lift companies might declare impossible. Our approach is straightforward — we offer no-contract agreements, service lifts for as long as you wish, and only recommend work that is truly necessary.
When you choose Canterbury Lifts, you’re choosing a company that aims to set the standard for lift engineering in Kent — through consistent service, innovation, and long-term customer trust. Learn more about our platform lift services or contact us for a consultation.
Our Promise to You:
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We will always be honest and engineer-led, with no salesmen or hidden agendas.
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We will strive to be the best and build an individual relationship with you.
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Whenever possible, we will assign the same engineers to better understand your individual lifts.
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In the event of a breakdown, our engineers will be personally committed to repairing your lift as soon as possible, often providing free assistance over the phone.
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We will never tie our customers into 'service contracts'. Our customers are free to leave at any time - We believe trapping customers in long contacts works only to the benefit of the lift company and not the customer.
We are proud to be different, to aim higher, and to be a small, independent, family-run business that is customer-focused. Our goal is to enjoy what we do and leave every customer happy.
If this different approach to lift engineering sounds interesting to you, please feel free to contact us today!
No long term contracts
24/7 free phone Support to all our customers
Global Brands - Local Expertise
Industry Leading Technology
Services
At Canterbury Lifts we offer a wide range of services on a number of different products. Across all our services we always have the same commitment to service:
Repairs
Fault diagnostics, replacement parts and repairs carried out by our highly trained engineers
Servicing and LOLER inspections
Lubrication, cleaning and safety checks of lifts carried out on a regular basis.
Installations
New installations carried out by our experienced engineers to the highest possible standards
News
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Can you service lifts that were installed by another company?Absolutely. We regularly maintain and repair lifts installed by other companies. Our engineers work on all major lift brands and can source parts for older or discontinued models.
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Do I need a contract to use Canterbury Lifts?No. You can use our lift servicing, repairs, and LOLER inspections without signing any long-term agreements. Whether you need a one-off repair or regular maintenance, we’re happy to help – and you’re free to continue using us only if you’re satisfied with the service we provide.
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Who are Canterbury Lifts, and what areas do you cover?Canterbury Lifts is a professional lift installation, maintenance, and repair company based in Canterbury, Kent. We specialise in passenger lifts, goods lifts, platform lifts, and lift modernisation. While we are based in Canterbury, we cover all CT postcodes at our local rate and a standard rate for the home counties and London.
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Are Canterbury Lifts fully certified and insured?Yes. We are a fully certified lift company and comply with all relevant UK lift safety regulations, including LOLER (Lifting Operations and Lifting Equipment Regulations). All our engineers are qualified professionals, and we carry full insurance for your peace of mind.
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What types of lifts do Canterbury Lifts install and maintain?We work with a wide range of lifts, including passenger lifts, goods lifts, platform lifts, home lifts, and dumbwaiters. We also provide lift modernisation and refurbishment services to improve older systems, making them safer, faster, and more energy-efficient.
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Can I install a lift in my home?Yes, home lifts are designed for residential use and can often be installed with minimal building work. Check out our lift configurator to design your own lift today!
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Are home lifts safe during power cuts?Yes, our home lifts are fitted with emergency lowering systems to ensure you’re never stuck during a power failure.
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Do you service and repair home lifts?Yes, we provide regular servicing and repairs for all types of home lifts, even if they were installed by another company.
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How much space does a home lift need?Home lifts are compact and can usually be installed in as little as a 1m² footprint, depending on the model.
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How often should a lift be serviced?For safety and compliance, we recommend servicing passenger lifts every 6 months and goods lifts at least once a year. Businesses may require more frequent servicing depending on usage.
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What are the benefits of not being tied into a service contract?Not being locked into a contract gives you flexibility and peace of mind. You can change providers at any time if you’re not happy – but our customers rarely leave because we work hard to keep them happy. It also means you’re not stuck paying for services you don’t need, and you can schedule maintenance or repairs as often as required.
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Why doesn’t Canterbury Lifts offer long-term service contracts?At Canterbury Lifts, we believe in earning our customers’ trust rather than locking them into long-term contracts they can’t easily leave. Many lift companies tie clients into restrictive agreements, but we prefer a more transparent approach. We want our customers to choose to stay with us because they’re happy with our service, not because they’re tied down by paperwork. This commitment keeps us focused on providing reliable, honest, and consistently high-quality lift maintenance and repairs. Our customers stay with us because they want to – and we think that speaks volumes about the level of service we provide.
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Will I still get reliable service without a contract?Absolutely. In fact, our no-contract policy means we have to work harder to keep your business. We take pride in offering fast response times, transparent pricing, and expert lift servicing – because we know you have the freedom to choose another provider if we don’t deliver.
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Is lift servicing worth it, and what’s included?Yes – regular maintenance reduces the risk of breakdowns and ensures compliance with safety laws. Our contracts include scheduled servicing, safety checks, and priority response to breakdowns.
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How often does my lift need a LOLER inspection?Passenger lifts must be inspected every 6 months, and goods lifts at least every 12 months under UK law.
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Who can carry out a LOLER inspection?LOLER inspections must be carried out by a competent, qualified lift engineer. Canterbury Lifts provides full LOLER inspection services and certification.
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What is a LOLER inspection, and do I need one?A LOLER (Lifting Operations and Lifting Equipment Regulations) inspection is a legal requirement for passenger and goods lifts in commercial buildings. It ensures your lift is safe to use.
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How do I maintain my platform lift?Regular maintenance of your platform lift is essential to ensure its safe and efficient operation. This includes routine inspections, cleaning, lubrication of moving parts, and addressing any issues promptly. It's recommended to have a professional service your lift periodically.
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What are the benefits of a platform lift vs a stairlift?Platform lifts offer a larger platform area, making them suitable for wheelchairs and other mobility devices. They can travel vertically between floors, whereas stairlifts are limited to following the path of the stairs. Platform lifts also provide a smoother and more stable ride.
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What types of platform lifts are available?There are several types of platform lifts, including vertical platform lifts (Also known as home lifts), inclined platform lifts, and open platform lifts. Each type is designed to meet different accessibility needs and installation requirements.
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What safety features do platform lifts have?Platform lifts come with various safety features such as emergency stop buttons, safety sensors, non-slip surfaces, and battery backup systems. These features ensure the safety of users during operation and in case of power outages.
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Why have a platform lift?Platform lifts provide accessibility solutions for individuals with mobility challenges. They are versatile and can be installed in various settings, both commercial and residential, to improve access and independence.
